Our client success team will be responsible for keeping initiatives moving forward and for keeping your IT spend on budget. By developing a meeting rhythm that makes sense for you we keep track of and update ongoing activities, projects and initiatives and ensure that you are getting the support you need. You no longer need to be in charge of chasing down IT to get an update or push to make things happen.

Too often temporary fixes that end up having long term work around never actually solving the problem. Our experience shows that when you follow well defined process and best practices, IT becomes predictable and system work better. Our service delivery approach is built on sound practices that ensure the root cause of the problem is resolved and that fixing one thing doesn’t break something else.

A recent study stated that when people are productive, they are happy. Direct Tec’s team of technology experts are focused on ensuring technology is not a getting in the way of your team’s ability to deliver value to your business. We believe that IT should be invisible, with the norm being computers that are up and running all the time. You wouldn’t accept having to contact the phone company to make a phone call, so why should your computers and network be any different?